Eric Vökel Boutique Apartments - Atocha Suites

Friendly and helpful staff, comfortable bed and pillows, convenient location with literally 5 mins walk to Atocha station, but also in a quiet neighbourhood.

We rented a two bedroom apartment this time. I knew the brand as I had stayed in their apartment in Amsterdam. This time we were in 5 so I got a bigger apartment. We had an issue that we arrived after 5pm when the reception closes and although I managed to check in on their totem inside, my husband was waiting with the car and the kids in front of the garage. I was not informed that I had to go upstairs to retrieve the garage key; so I had my make two calls, once to find out about this and another one to say that my key wasn’t in the apartment - I was then told to get a spare key and it worked but it took us some time and it was somehow unpleasant as they knew I had booked a garage space one week earlier.

Well-appointed apartment with trendy decor and the most comfortable beds and pillows that we had on our two-week road trip in Sapin. Walking distance from train station as well as Retiro Park and major art museums. Friendly staff and secure building. Nice pool and outdoor seating area. Limited restaurants nearby and not a particularly cute area, but two food choices we enjoyed were Empandish and Pupuseria Madrid. Overall worked great for last night in Madrid for four adults before we headed to the airport.

Great location to explore Lisbon from. In the midst of the main historical core of the city. Very spacious! The unit itself had skylight windows opening on the sides and a couple of small balconies on the street side so light and air in the unit was lovely. Air conditioner and heating worked well and was easy to use. Small kitchenette was sufficient for snacks and hot beverages. Friendly and helpful staff, most with good english. Unit was cleaned and fresh towels provided daily.

Location was very good, walking distance to many attractions, dining and shopping options, but off on a side street so quiet for evenings. Market just down the street for food and beverage. Walking distance to bus station and metro. Laundry in unit which was a great bonus.